Yardie policies
Privacy Policy
How Yardie handles personal information for customers, operators, and mowers using our lawn-care platform — including text messages.
Effective August 16, 2026
Who we are
Yardie is a lawn and yard-service platform operated by Mahy Group LLC (“Yardie,” “we,” “us”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Local Yardie routes may be run by independent entrepreneurs. They may receive the customer details needed to fulfill lawn visits. Day-to-day service questions usually go to your local route; privacy questions about the Yardie platform can go to us using the contact below.
Information we collect
Depending on how you use Yardie, we may collect:
- Account details — name, email, password, role (customer, entrepreneur, mower), and profile info you provide.
- Contact & service details — mobile phone number, service address, yard/access notes, selected services, and visit cadence.
- Visit & payment data — visit status, completion proof photos, skip records, and payment information processed by Stripe (we do not store full card numbers on Yardie servers).
- Communications — SMS/text content we send or receive (for example visit reminders and SKIP replies), plus related delivery logs.
- Technical data — basic device/browser and usage data needed to run and secure the website and app.
How we use information
We use personal information to:
- Create and manage Yardie accounts
- Schedule, route, and fulfill lawn and yard visits
- Send service-related SMS (visit reminders, status updates, review requests, and replies such as SKIP confirmations)
- Confirm completed work with proof photos and bill after a visit is complete
- Process payments and prevent fraud
- Provide customer support and improve the Yardie platform
- Meet legal, security, and compliance requirements
We do not sell your personal information. We do not rent or buy phone number lists for marketing blasts. We do not share, sell, or rent mobile phone numbers to third parties or affiliates for their marketing or promotional purposes.
SMS / text messaging
Yardie collects affirmative SMS consent when you provide a mobile number on account signup (or when updating your phone in account settings) and check an unchecked-by-default consent box. The live opt-in flow and exact disclosure language are documented at hiyardie.com/sms.
If you consent, you agree to receive transactional and service texts from Yardie about your lawn service. These may include:
- Visit reminders with a SKIP option
- Status updates after a completed visit
- Review or referral links related to completed service
Message frequency varies based on your visit schedule. Message and data rates may apply. Reply SKIP only cancels an upcoming visit — it does not unsubscribe from SMS.
Opt out: Reply STOP to any Yardie SMS to unsubscribe from Yardie texts. You may also update or remove your phone number in your Yardie account settings where available. Reply START to resubscribe after opting out.
Help: Reply HELP for assistance, or contact us at support@hilaunchie.com.
Mobile phone numbers are not shared with third parties or affiliates for their marketing or promotional use. Consent to receive SMS is not a condition of purchasing lawn service where other contact methods are available, but a mobile number is typically needed for visit reminders and service coordination.
Your choices
- Update account profile details in Yardie
- Reply STOP to opt out of SMS, or HELP for help. Reply SKIP only cancels an upcoming visit.
- Request access, correction, or deletion of personal information by contacting us (subject to legal retention needs)
Children
Yardie is intended for adults arranging lawn service. We do not knowingly collect personal information from children under 13.
Changes
We may update this Privacy Policy as Yardie grows. The effective date at the top will change when we do. Continued use after an update means you accept the revised Policy.
Contact
Yardie (Mahy Group LLC)
Email: support@hilaunchie.com
Web: hiyardie.com
These pages are written for everyday customers and local route operators using Yardie. They are not a substitute for advice from a lawyer. Local routes may share house rules that stay consistent with these policies. Yardie is operated by Mahy Group LLC.